OMNI Smart Office Solution: Managed Print Services
This fall, Dave Hebner, OMNI Business Systems’ Executive Vice President of Sales is going to demystify Managed Print Services for us in this four-part series. We will share a new post every two weeks – and the last is reserved for your questions. Let us know what you’d like to learn!
What is MPS?
MPS stands for Managed Print Services. Simple, right?
If you ask 10 people you will probably get 10 different answers. Let’s break it down.
Generally speaking, a printer is an unmanaged asset within most organizations. Unmanaged means that a typical business has no real methodology for controlling the costs associated with their machines. Conversely, a Multifunction Device (MFD) – which most people know as a copier – is generally a managed asset. Why? If you ask a company how much they spend on their MFD device or fleet, they will probably be able to give you a finite answer because that cost is made up of a lease payment and a volume based service payment. Ask the same company how much it spends on it’s printer fleet they’ll have virtually no idea.
Here are the top 5 things that make a printer an unmanaged asset:
Supplies are not purchased in bulk so economies of scale cannot be realized.
Users control supply replenishment so in most cases the full yield of a toner is not utilized so money is being thrown in the trash (or hopefully a recycling container).
There is no forward thinking plan to make sure supply acquisition coincides with equipment refresh, so organizations often end up with a closet full of unused and incompatible supplies for equipment that no longer exists.
Should a printer “go down” most companies put the burden of repair on their already maxed out, and relatively highly paid, helpdesk staff.
All printer related issues are reactive instead of proactive…Time is Money!
So the real question is, “How can an organization turn an unmanaged asset or device into a managed one” Stop by on the 22nd to learn how and see each of these problems solved by becoming managed.