Rick Kramer founds Fax Plus Market Development
The business focuses on the technology of the day – traditional thermal roll paper fax machines
John Thiel joins the company as the business market begins transitioning from thermal paper machines to plain paper machines. Fax Plus sees this change taking place and moves with it – focusing on the Panafax and Xerox plain paper machines. This choice establishes Fax Plus as a technology leader and deliverer of best in class technology.
Dave Lauritzen joins the company and Fax Plus moves into its first full office space at 1916 Wilson Blvd
The product line being sold by Fax Plus expands to include ILEX secure fax options as Fax Plus seeks to meet the changing needs of federal customers
During this time, size and revenue increase from $450K to over $5 million
The company moves into their current space overlooking the National Mall in Rosslyn, VA
The branch office serving the Virginia Beach, Norfolk, and Chesapeake market opens
As the market for fax machines changes, Fax Plus recognizes a need to adapt. In 1998 copy machines are added to the business and Fax Plus soon becomes the exclusive sales organization of Panasonic into the federal market.
CAC card is developed by the federal government to enhance security. Seeking the best customer options, Fax Plus moves to Ricoh and Savin machines to meet requirements for federal customers.
Fax Plus becomes a Ricoh strategic partner to the federal market
Fax Plus strengthens its role as a federal partner, increasing staff to reduce time to service and enhancing offerings including managed print services
Fax Plus changes its name to OMNI Business Systems to more clearly represent its growing stable of services
OMNI increases its presence on site with customers, increasing to 15 staff resident on customer sites to manage services
At this time, OMNI has more than 5,000 devices under MPS contracts with more than 35,000 fax machines and 10,000 copiers sold. 6,000 copiers are in service across the region today. More than 15,000 machines are being managed by OMNI managed print services.